GENERAL TERMS OF USE GrowNect®

These Terms and Conditions (the Terms ) apply to all use of the Website grownect.com (the Website ) and all subdomains. The Terms also apply to all services offered by us in addition.

If you have any questions about these general terms, you can contact us via mail at: [email protected].

We are GrowNect with the following address: Vurehout 505, 1507EC and postal code: Zaandam. You can find us with the Chamber of Commerce under the following number: 34278983.

I. GENERAL PROVISIONS - platform

Artikel 1 - Applicability

These general terms of use (the General Terms ) apply when using the Website, grownect.com, including subdomains (the Website ).

Artikel 2 - General

1. The General Terms apply when you use the Website and extends to all services offered by us.
2. We reserve the right to change the General Terms at any time. By using the Website you accept the latest version of the General Terms.
3. Deviating terms are only applicable if we have agreed to them, in writing.
4. If any part of these General Terms is null or void this shall not affect the applicability of the remainder of these General Terms. The part that is null or void shall be replaced by a provision that closely resembles the provision that is null or void.

Artikel 3 - The Platform

1. The goal of the website is to to offer a platform where products and creative services (tailor-made) can be purchased.
2. GrowNect® is never a party to the final agreement between users of the platform.
3. While we strive to deliver an optimal user experience, we deliver our Services as is without any guarantees regarding the quality of the offered services.

Artikel 4 - Terms of use of the Website

1. You cannot use the Website in a way that violates Dutch law or any other applicable rules or regulations.
2. You are not allowe to spread the following:

* pornographic videos, images or other material with an erotic content;
* texts, images or other media with an erotic conttent;
* spam;
* false or misleading information; and
* viruses, malware, spyware or other software intended to harm our computers or that of other users.
3. You are not allowed to create an account under someone else's name or pretend to be someone else.
4. You are obliged not to disclose personal data acquired from other users and forbidden from abusing it.
5. You are not allowed to approach other users for other commercial purposes than that for which the Website is intended.
6. If you want to report illegal of the Website by someone else to us, you can send a message to [email protected].

Artikel 5 - Availability of the Website

1. We will put in all our efforts to make the Website available at all times.
2. We do not guarantee that the Website is without errors, limitations, bugs or available 24/7. We accept no liability whatsoever for any damages, whether direct or indirect, caused by the Website being unavailable or due to bugs or errors.
3. We accept no liability for damages caused by erroneous information on the website.

Artikel 6 - User Account

1. You may must treat your account details and password confidential. Use a safe password that consists of letters, symbols and numerals and that is at least 8 characters long. The use of your account is for your own risk. Activity on your account will be attributed to you personally.
2. Please report any abuses of your account or any use without your permission, as soon as possible and change your password.

Artikel 7 - Right to close your account

We reserve the right to (temporarily) deny you access to your account or close and delete your account in case of abuse or violation of these General Terms. We accept no liability for damages caused by these actions whatsoever.

Artikel 8 - Confidentiality and Privacy

We shall keep your personal data confidential and store it in accordance with our Privacy Policy. You can read our Privacy Policy here https://grownect.com/privacy-policy.

Artikel 9 - Conflict resolution

We are not obliged to help to resolve conflicts between creative and client . We will nonetheless do are utmost best in helping you find a solution to such a conflict.

Artikel 10 - Liability

We are not liable for:

1. direct or indirect damage suffered as a consequence of the use of our Website, regardless of whether or not the claim is based on a guarantee scheme, agreement or any other legal principle;
2. direct or indirect damage that is the result of (wrongful) information provided on the Website, regardless of whether that information was provided by us or any another party, active on the Website;
3. damage resulting from mistakes made by third parties or caused by the unavailability of the Website as a result of circumstances outside the scope of our influence.

Artikel 11 - Indemnification

By using the Website you indemnify us from any claims, liabilities, damages, losses and expenses from third parties arising out of the use of the Website or the Services. This clause does not apply in cases of unlawful intent or gross negligence from our side.

Artikel 12 - Intellectual property

1. All trademark rights, copyright, database rights and any other intellectual property rights of any nature vesting in the Website together with the underlying software code, are exclusively owned by GrowNect®, unless otherwise agreed.
2. GrowNect® hereby grants you a worldwide, non-exclusive, non-transferrable, royalty-free and revocable license to use the Website for personal use in accordance with these General Terms.
3. By using our Website you give us a, non-exclusive, royalty-free, transferrable and worldwide license to use any content you upload on the Website.
4. By using the Website and uploading content you declare that:

* you are the sole and exclusive proprietor of that content; or
* you have obtained all necessary licenses, consents, permissions or waivers to upload the content.

Artikel 13 - Governing law

Dutch Law

Artikel 14 - Competent court

All disputes arising out of or in connection with these General Terms of Service and all agreements between you and GrowNect® shall be exclusively submitted to the competent court of Amsterdam in the Netherlands.

II. GENERAL PROVISIONS - webshop

Article 1 - Products

We sell We offer products and creative services (tailor-made), such as flyer designs, brochures, social media advertisements.

Article 2 - Registration

To order a product, you have to register for our service. For this, you need to provide personal information to us. You declare that you accurately provide such information and that you will keep such information up to date. We take great care in protecting your personal information (personal data). For more information, please look at our privacy statement (as published on our website). Please ensure you will use strong passwords only and that your passwords are kept secret. You are responsible for safeguarding this information and any abuse of your account resulting from the loss of this information, is for your own risk.

Article 3 - Payments

The (total) price of our Products are indicated in our webshop. You can pay on our website via Apple Pay, Credit card, PayPal, iDeal, Gift cards, Bankcontact Any shipping costs will be borne by you.

Article 4 - Delivery

We will deliver your product to the address you have specified. Once we have dispatched your product, we can no longer amend the address. PostNL or DHL is our fulfilment partner and handles distribution of our products. We undertake to deliver products within 1 tot 7 werkdagen days. If a delivery is delayed, we will notify you via e-mail. We guarantee that a delivery will always be made within 30 days of our order confirmation. If we do not meet that guarantee, you have the option to (a) request an immediate refund of the purchase price for the product(s), or (b) request that we send a product that replaces the initial product.

Article 5 - Returns

You can always return a product, provided you do so within 14 days of receipt (the "withdrawal Period") . To return products, you can fill out the return-form, or send an email to [email protected]. Upon confirmation by us, you must send the product back within [email protected] days. We will fully refund the purchase price within 30 days after having received your returned product.

Cost for return shipments shall be borne by you.

During the Withdrawal Period, you shall exercise due care in handling the product and its packaging. You will only remove packaging and use the product to the extent that this is necessary to establish whether or not you want to keep the product.

You cannot return Everything that is tailor-made for the customer.

Article 6 - Warranty

We provide a warranty period of 30 on Everything that is tailor-made for the customer.. If the products become damaged through normal use, you are entitled to a replacement product. You have to send us the defective product - if reasonably possible - in the original packaging. The shipping costs shall be borne by you.

Article 7 - Liability

We are not liable for any damages that may be caused as a result of you using the product. However, we are liable for damages that result from our wilful misconduct or gross negligence. In any case, our liability will never exceed the purchase price of the product that caused the damage.

Article 8 - Intellectual property

All intellectual property (including: copyrights, wordmarks and trademarks) in relation to our text, photo’s, video’s or any other materials, are owned by us (or are used by us with permission of the owners). You shall refrain from committing any acts that may infringe these rights.

Article 9 - Complaints

If you have a complaint, we would like to hear it. Please file your complaint as soon as possible by sending a detailed description to [email protected]. We will process your complaint as soon as possible, but in any event within 5 working days. Should it take longer to handle your complaint, you will receive a notification within 24 uur working days to confirm that we have received your complaint, together with an indication of when we expect to respond. If we cannot settle a complaint amongst us, your complaint will be dealt with in accordance with the dispute section below.

Article 10 - Disputes

1. Dutch law applies to these Terms. Subject to mandatory legal provisions providing otherwise, any conflicts that may ensue from these Terms, will be submitted to the jurisdiction of the Dutch Courts, in the district Amsterdam.
2. As a consumer you can also use the ODR-platform (Online Dispute Resolution). This platform offers a simple, efficient, fast and low-cost out-of-court solution to disputes arising from online transactions. For more information see: http://ec.europa.eu/odr